SMS Terms and Conditions
SMS Terms & Conditions
These SMS Terms & Conditions describe how St. Paul Nursing Services (“we,” “our,” “us”) communicates with you via text message (SMS) and outline your rights and responsibilities when opting in to receive SMS communications from us.
1. SMS Consent Communication
When you provide your mobile phone number and consent to receive SMS messages from St. Paul Nursing Services, you agree to receive text messages related to your care, appointments, and other service-related communications.
Required Consent Statement:
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
We strictly protect your SMS details and only use your mobile number for the purposes outlined below.
2. Types of SMS Communications You May Receive
If you have consented to receive text messages from St. Paul Behavioral, you may receive SMS messages related to:
* Appointment reminders
* Follow-up instructions or messages after visits
* Billing notifications or account-related inquiries
* Service updates or scheduling changes
Note: We do NOT send promotional or marketing messages unless you have explicitly opted in for marketing-related SMS.
Example Message:“Hello, this is a reminder of your upcoming appointment with St. Paul Nursing Services on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3. Message Frequency
Message frequency varies based on your interaction and services.
Example Statement:
“You may receive up to 2 SMS messages per week regarding your appointments, scheduling updates, or account status. Message frequency may vary.”
4. Potential Fees for SMS Messaging
Standard message and data rates may apply.
These charges depend on your mobile carrier and plan and may vary for domestic vs. international messages.
5. Opt-In Methods
You may opt in to receive SMS messages from St. Paul Nursing Services through any of the following methods:
* Verbally, during conversations with our staff
* By submitting an online intake or contact form
* By filling out a paper form during your visit
* By checking the SMS consent box during registration or intake
6. Opt-Out Method
You may opt out of SMS communications at any time.
To opt out:
*Reply “STOP” to any SMS message you receive.
You may also request removal by contacting us directly at:
support@stpaulbehavioral.com or (951) 717-9030
After opting out, you will no longer receive SMS messages unless you opt in again.
7. Help / Assistance
If you are experiencing issues with the messaging program:
* Reply “HELP” to any message to receive assistance
* Or contact us directly at:
Email: support@stpaulbehavioral.com
Phone: (951) 717-9030
For more information, visit our:
Privacy Policy
Terms & Conditions
8. Additional Options
If you do not wish to receive SMS messages:
* Do not check the SMS consent box during intake
* Do not provide SMS consent during registration
* You may continue to receive care without opting in to SMS messaging
9. Standard Messaging Disclosures
* Message and data rates may apply
* You may opt out at any time by texting “STOP”
* For assistance, text “HELP”
* Message frequency may vary
* Review our Privacy Policy and Terms & Conditions for additional details
